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Our Standards

Northen Surveying Services Ltd is a friendly and dynamic business that has built an enviable reputation for quality and reliability over the last 10 years. We are an SME with exciting growth plans based in rural offices near Thornbury, where our team work autonomously yet flexibly.

our people

We respect and value the things that make every member of our team individuals, and we’re committed to creating a culture of inclusion and diversity.  Flexible working was the reason NSS started up, we support our team to work flexibly thus affording them a strong work-life balance.

We create lasting benefits through continually developing skills and employment opportunities. We provide access to training for all team members to put them in the best position to do their job well and fulfill their potential. A measure of this comes through our Investors in People status, which was initially achieved in 2014.

royal institution of chartered surveyors

The company is a chartered practice and steadfastly believes in ongoing professional development and works with the RICS to deliver this.

Our commitment to building the future of surveying is also borne out by 6 years of training apprentices to consistently high levels through a dedicated work and training program. Which we ran for 10 years.

Our current commitment to the industry is to train professionals in Whole Life Carbon Measurement, Alan Northen is the lead Author of this course: https://www.rics.org/training-events/training-courses/certificate-in-whole-life-carbon-assessment-training-programme 

Alan is also one of the Trainers on this course for the RICS.

our wellbeing

Our Team’s health and safety is paramount. The company has fully compliant H&S strategy and policies in place and has worked to achieve ISO45001. Our firm is half way though re-accreditation in 2026.

our customers and suppliers

We adopt a rigorous approach to detail and set high standards. Our client-focused team always aims to deliver measurable and accountable results for clients. We value our high repeat business ratio derived directly from Client satisfaction.

Delivering a quality service for clients is paramount to us. Following an audit into its business systems and processes, NSS achieved the internationally recognised ISO 9001 standard. NSS also has an internally developed quality process with robust QA schedules in place.  Our firm is half way though re-accreditation.

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